Support and Consultation Services

Practice Management Technologies offers several different support service packages, designed to meet the needs of organizations of varying sizes and complexity.

We provide routine support twenty-four hours a day, seven days a week or Monday through Friday between 8:00 am and 5:00 pm Eastern Standard Time. Emergency support services are also provided 24 hours a day, 365 days a year.

Behavioral health staff turnover is at its highest levels ever. In response to this, PMTech offers a unique support system. Utilizing the Train-the-Trainer model, we train your key staff on our software products and provide expert consultation on office practices and procedures directly related to behavioral health. We also offer a "circle of friends" environment to help your organization improve internal practices and achieve best practice.

We provide the same methodology in regards to our software. PMTech considers each organization as a partner in the design of our software. We look to each customer for continued support in enhancing our products. Our customers meet often to discuss current behavioral health care events, interpretations of new guidelines, regulations and accreditations. We attend these meetings to show our support and commitment.

Corporate Email: garyrice@pmtechweb.com
Corporate Office: 231-871-0247

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